Business Model

Our vision: sustainable solutions

ista is one of the world's leading companies providing energy services for greater energy efficiency in buildings – especially in apartment buildings and commercial properties. We make individual energy and water consumption transparent.

ista reads some 48 million meters in more than 11 million homes all over the world. We also systematically work on new services and sustainable solutions to save resources in the real estate industry. This is a core element of our corporate strategy.

With all these services, ista is a key partner for the real estate industry, helping to cut energy-related CO2 emissions by up to 25%.

Through consumption-dependent billing, we reduce energy consumption by an average of 15%. This is equivalent to 1,800,000 tonnes of CO2 per year.

Leading in energy and water management


As the international service leader of energy and water consumption management, we provide intelligent infrastructure, information and services for the optimal use of valuable resources. Our services contribute to reduce the carbon footprint.

Partnering with our customers


As a local partner worldwide, we put customer satisfaction first.
Customers value us for our expertise, quality and excellent services.

Process and technology leadership


We are focused on solutions and keep customer effort to a minimum. This is achieved by continuous progress in innovation and technology as well as internationally shared processes and highly qualified employees.

Culture of
trust


Our relationship with business partners and employees is based on openness, honesty and mutual respect. We support and empower our employees in a performance-oriented culture.